Reach Limoges Boutique
Phone (toll-free): (833) 569-8398
Email: support [at] limogesboutique [dot] com
If I miss your call, please leave a message and I will call you back as soon as I can.
Our phone, email and chat are reserved for orders and questions about our collection. If you have a piece you would like to sell, please use our seller form rather than calling.
Limoges Boutique accepts online orders 24 hours a day, 7 days a week, so collectors can shop whenever it is convenient. If you need to contact Limoges Boutique for product help, order details, or a special request, you can call (833) 569-8398, email support [at] limogesboutique [dot] com, or use the chat box or the contact form on this page.
How to Reach Our Limoges Porcelain Support Team
The chat feature in the lower-right corner sends an immediate alert to my phone. When I am available, I reply directly, which makes it a fast way to ask about stock, shipping, or a gift selection before you check out. Because this is a small operation, there is one person managing sales and customer support.
Request a callback for order assistance
If you would rather speak by phone, call (833) 569-8398, or leave your number in chat or the form below. I will return your call as soon as I can, especially if you are working on a time-sensitive purchase or need help completing an order.
Urgent shipping questions and overnight needs
For time-sensitive issues, such as a missing Limoges box or an overnight shipping deadline, call (833) 569-8398 and leave a short message with your order number. Urgent messages are answered first.
Appraisal Requests for Found Limoges Pieces
If you discovered a piece at a yard sale, estate sale, or antique shop and want a quick opinion, use the appraisal link provided. A small donation is requested for each quick verbal or text appraisal, and responses are typically handled within 48 hours when time allows. This service is intended for identifying authentic Limoges porcelain pieces, not for general selling inquiries. If you would like to sell a piece, please use our seller form.
What to Include When You Contact Limoges Boutique
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Your order number, if you already purchased an item
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A clear description of the Limoges box or figurine you need help with
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Your phone number if you want a callback
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Shipping timing details for rush or overnight requests
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Photos of any piece you want identified or appraised
Fastest Ways to Get Help
Live chat is usually the quickest option for everyday customer support, while email or the form below works well for longer questions. If you are trying to contact Limoges Boutique about a rare collectible, a gift order, or a shipping deadline, include as many details as possible so the response can be accurate and efficient.
For questions and comments, please use this form below. I appreciate your patience and your interest in French artisan porcelain.
How do I contact Limoges Boutique about an order?
Call (833) 569-8398, email support [at] limogesboutique [dot] com, use live chat, or send a message through the contact form below.
What if I have an urgent shipping question?
Call (833) 569-8398 and leave a short message with your order number. Time-sensitive requests, such as a missing package or an overnight deadline, are handled first.
Do you offer quick Limoges box appraisals?
Yes. If you have found a piece and want a fast opinion, use the appraisal link and submit the requested donation. Replies are usually completed within 48 hours, depending on availability.
I have a Limoges piece to sell. Who do I contact?
Please do not call or email about selling. Use our seller form and I will follow up from there.
Ready to shop or need personal assistance? Call (833) 569-8398, email support [at] limogesboutique [dot] com, or use the chat or form below, and I will do my best to help you find the perfect porcelain treasure.