Boutique is a vendor and works with distributors working with 8
ateliers in the
city of Limoges France. Each atelier has their own collection and
style, so how Limoges
Boutique selects the finest of their collection and for each Limoges
negotiates upon the quality, the details, and different designs with
their own unique
goodies etc... The pieces from the Limoges Boutique Collection are
a la main, dated and made of limited edition.
A. - What if you don't have the limoges box I
- A . - We bring up-to-date our inventory daily, so 98% of
marked "In Stock" featured on the Internet is available for immediate
shipping. Artoria is the only company you have to watch in regards to
some of their pieces are back order only. In regards to the other
may be short on some models temporarily or a piece may be sold out or
within 24 hours during business hours but this is very rare. We will
an e-mail within 24 hours to advise you about the status of your
if it's not available, if your selection is available, and you don't
us, your order is on its way. We ship UPS standard Ground with
Delivery and Insurance for the full amount of your purchase or USPS
Next Day Delivery in the United States only.
B. - What if the Limoges box(es) I ordered arrived
- B. - We prepare your shipment very cautiously, as each Limoges box is
carefully gone over and verified as perfect prior to shipping. We
bubble wrap your chosen piece and place in a gift box and then we
double boxed with chips or bubble peanuts. On the outside it's taped
"Fragile handle with care". All
shipments are fully insured for the amount of your purchase, so, in
arrives broken, you must contact immediately the carrier, UPS or USPS.
less than .05% of our boxes arrive with problems, as problems during
procedure are extremely rare.
If you receive a broken box with UPS call 1 800-742-5877 to let them
the damage and arrange a pick-up of the damaged piece, in the original
packaging. Keep all of your original packaging as you will need this to
With USPS, fill a claim within 48 hours at your local post office with
report claim, bringing the broken Limoges Box(es) with copy of your
its original package to show the damage to the post office manager. The
is filled by you and you request on the claim form that refund is made
the sender. Your local post office should keep the broken piece and the
and give you a copy of the claim Stamped with the date. We will refund
you and as
soon as we receive copy of the stamped claim or we will send you a new
box, same model as your order for replacement.
Attention, do not send back to us anything without the claim
insurance, otherwise you will be held responsible for the breakage and
REFUND WILL BE MADE TO YOU !
Please call us if you need help: simply email us
with the contact us
C. What if I change my mind when I receive
the Limoges box I
- C. - You have a 3 day Full Money Back Guarantee (except shipping both
so if you change your mind for any reason, contact us and let us know
return the Limoges box as well wrapped as you received it, insure it
full amount and send it with confirmation delivery, and you will be
within 7 days less the amount of shipping we pay for. If you decide
days but after three days of delivery that you do not want the piece we
charge a 15% restocking fee for a return or allow you to do a full
for another piece.
- D - What forms of payment do you accept?
We accept the following major credit cards: Visa, Mastercard, American Express, Discover.
- E - Is my payment secure?
Yes. Our online shopping cart is absolutely secure. We use Secure Sockets Layer (SSL) and encrypting) security measures to protect against any data loss or misuse in our systems.
- F - Is my personal information confidential?
Yes. Any information you provide to us will never be shared to any other entity.
More Questions :
Could I visit
your place? Limoges
with a shipping warehouse in Texas, Florida, and New Jersey and they
open to the public, but order online and we will be glad to ship your
until 2PM eastern standard time. Returns are accepted up to 3 days
you have a
large inventory of Limoges boxes immediately available?
our inventory every day, and on the bottom of the description, you have
"In Stock" which indicates that the item is available. You can
be 99% sure that your order will be available. We may be short on few
only when we receive numerous orders of the same model the same day. In
case, we send the pieces or first order, first served. We have more
genuine Limoges boxes from Limoges France in stock and about 3,800
models, and if we are out of a model (which is very rare) it
may take 2 to
16 weeks to get it in (if it's not a retired piece).
"Limoges"? Is it a brand? Limoges is a city in the
center of France
400 kilometers south of Paris, near the Volcano area of the Massif and
Limousin region. Limoges is not a company it's a “region name label"
the type of porcelain the people of this region create. Only companies
ateliers located in the territory limits can use the name
The Limoges Porcelain industry started In 1764. The city of Limoges was
on titled to be the only City to Produce Fine Royal Porcelain for the
of France. The
Empress Josephine, wife
of Napoleon, started to collect those intricate little treasure boxes,
made the Limoges Porcelain boxes instantly fashionable all over Europe
often as snuff boxes. Today, Limoges porcelain is collected globally,
used as a message box to celebrate any occasion in our life. Limoges
still in production, and there are a few medium sized (50 people)
factories, and many small independent Artists ateliers (10 or less
Artist-craftsmen) working in Limoges France. Each
of these factories has their own
collection of molds and boxes.
have a Limoges
Box; could you give me an estimate? Do you have a piece our of my
I am missing?
We are specialized in
genuine Limoges boxes from
Limoges France, hand painted porcelain figurines boxes hinged. We carry
few Limoges jewelry Chests and Limoges Dinnerware but not much. If you have plates,
miniatures, table top,
dinnerware, collectibles plates, ashtray, tureen of anything signed
not a BOX, we can't help you. (There are some very good books that you
on your own though. If you go to Amazon and type in Limoges they will
If you need money and want to sell your Limoges boxes, Limoges Jewelry
Limoges Plates, or your Limoges old service of 12, we suggest
you to place
your items on auction on Ebay or craigslist. If you are looking for
fast you Limoges dinnerware, or find a replacement of your service, you
want to take a look at replacements (dot) com as they carry 300,000
old dinnerware and may carry the piece you are looking for.
5. On a Limoges
Appraisal from us , How do we estimate the value of the box?
you have Limoges boxes, E mail us a picture of the box and the
will be glad to help you and give you an estimate of your box. We give
prices: The collector’s price: What the value is for a collector
such a particular piece and what range of price you may get. The
second Market: What you can expect from an Antique dealer that will
Our price: If your box interest us because it's a very good box and can
our demand, we will make you an offer.
Here to Purchase a Limoges Box Appraisal
How do I
recognize a real Limoges box from a fake and what distinguishes the
better quality from the bad?
All genuine Limoges boxes made in France are signed "Limoges-France"
that's the minimum requirement, and if it's not signed, if it's just
"limoges" or "Limoges-China" it's a fake!
Limoges boxes have different detail in quality so to distinguish "the
the "Very reputable" from the "respectable "to a "not
too decent", you have to combine your own personal judgment with the
following particulars to decide upon any of the categorizations above.
At the initial
consideration, your box has to be considered in the markings as below:
Name or logo or initial of the artist or company: (ex: Rochard,
GR, Haviland etc...)
The box indicated where it has been made: Limoges- France.
The box indicated how it has been made: Peint main, Rehaussee Main
hand painted by hand)
When you have all of these elements understood, you will know about the
paint and quality of work and then proceed with your own personal taste
on the piece, the quality of the painting, the details, the goodies,
design, the interest of the subject in term of numbers of Collectors
course, the very important fact, if you personally like the piece, what
means for you. Like a piece of art as a painting or a sculpture, you
have to choose
a Limoges box for your pleasure and personal taste or for the personal
a dear friend or family member and that's the most important. A Limoges
a symbolic meaning, as a gift and representation for all the
your life, valentine, Easter, Mother's day, Father's day, Independence
Thanksgiving, Christmas, and for all your birthdays, graduations,
celebrations, a Limoges box will give you this little delicate touch of
representation that will make each event of your life you most cherish.
there real Limoges
boxes on Ebay ? There are a lot of boxes
on E bay and other
auction sites, but rare are sold by respected antique dealers and
BE VERY CAREFUL. A greater many of the "Limoges" boxes sold on these
auction sites are faked. ("Limoges style" Limoges" Limoges
China" etc...)on sites such as Ebay. I would estimate only a
percentage of the Limoges I have seen on Ebay are real. So, if you buy
you may find a wonderful deal and once in a blue moon luck out with a
piece, but pay for it with your credit card and reserve a 7 day money
guarantee. Ebay doesn't have the ability to control what's real or not,
research the piece well and make certain it is not a piece from China
you agree to purchase. Our appraisal fees are $12 per piece.
discount stores and wholesale clubs? (these clubs do carry some
real Limoges boxes
at very low prices) To be completely honest, sometimes you may find a
box at really fair prices at discount stores, but pay attention, as
their boxes are Limited Edition and dated. Mostly because they order by
thousands and keep ordering, and ordering so you have a nice box
which can be found everywhere. Often, they buy the second quality box
painted carelessly and quickly to keep up with production. They often
a series and have little imperfections so they are declassified in
second category or second choice Limoges boxes. If you have the chance
compare 2 of the same boxes, you will see that the colors are fading
details are not good, and you will see little careless imperfections,
are rarely signed either by the company or the artists. In the end, as
most things you purchase in this world, you get what you pay for mixed
hours you might spend hunting for a deal. Though we do realize that
hunting for a spectacular deal can be a enjoyable hobby for some people
the time to do so.
11 - Will I have to pay customs and duties?
If you live outside the United States of America your shipments are
subject to import charges applied by your country. You will
have to check with your local customs officeas to what these charges
12 - Will the item I am shipped be the same as the
All lines are photographed once as all of the pieces in a
line are very similar but not always exact because of
artistic painting and mold cutting. If you are particular about the
piece you recieve please contact us and let us know. Though we always
carefully inspect every piece we sell to the market.
13 - Condition of Limoges Boxes
All Limoges boxes are hand-made and individually unique so two pieces
of the same line can be slightly different another made from the same
mold. There could be very minor color variations or slightely
different features on two identical Limoges boxes. All of our Limoges
boxes are hinged and mounted by hand, so the hinge can be
slightly mounted differently. We guarantee our Limoges boxes to be
without any cracks, hairline cracks, chips, breaks, and brand new.